Contact
Talk to a human.
No chatbot queue. Every email lands in front of someone who has actually wired a gate operator. Pick the channel that fits — or use the general inbox and we'll route it.
General questions
hello@tapgate.appCompatibility, pricing, shipping. Within a working day.
Pro install waitlist
install@tapgate.app€89 professional installation, launching in your region soon.
Small buildings & quotes
buildings@tapgate.app3+ units, multi-gate sites, or custom deployments.
Warranty & returns
support@tapgate.app2-year hardware warranty, 30-day returns.
Sending a compatibility photo
What to include.
- 01A photo of the gate operator box, opened, showing the circuit board.
- 02A close-up of any brand label or model number on the operator itself (usually printed on the motor housing).
- 03A photo of the terminal block with the existing wiring visible, if you're comfortable taking it.
We'll confirm compatibility, tell you which two terminals to wire to, and flag if you'd be better off with professional installation.